{"id":826,"date":"2025-02-17T03:10:00","date_gmt":"2025-02-17T03:10:00","guid":{"rendered":"https:\/\/quebectpstvq.com\/?page_id=826"},"modified":"2025-02-17T14:29:49","modified_gmt":"2025-02-17T14:29:49","slug":"support","status":"publish","type":"page","link":"https:\/\/quebectpstvq.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1739764094051 bg-image-ps-inherit\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"vc_row wpb_row vc_row-fluid bg-image-ps-inherit\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>Support pour le calculateur TPS TVQ du Qu\u00e9bec<\/h1>\n<p>Bienvenue sur la page d'assistance de l'application Calculateur de taxes et de pourboires TPS Qu\u00e9bec. Nous sommes l\u00e0 pour vous aider \u00e0 tirer le meilleur parti de notre application et \u00e0 garantir des calculs pr\u00e9cis des taxes et des pourboires au Qu\u00e9bec.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n\n<div class=\"vc_row wpb_row vc_row-fluid bg-image-ps-inherit\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapseAll\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-style-default vc_tta-o-shape-group vc_tta-o-all-clickable\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\">\n    <div class=\"vc_tta-panel vc_active\" id=\"faq\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#faq\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Questions fr\u00e9quemment pos\u00e9es (FAQ)<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n        \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Voici quelques questions courantes sur notre application :<\/p>\n<ol>\n<li class=\"translation-block\"><strong>Q\u00a0: Comment calculer la TPS (taxe sur les produits et services) et la TVQ (taxe de vente du Qu\u00e9bec) \u00e0 l\u2019aide de l\u2019application\u00a0?<\/strong><br>\n                    <br>\n                    R\u00a0: Entrez simplement le montant avant taxes dans le champ \u00ab\u00a0Montant avant taxes\u00a0\u00bb. L\u2019application calculera et affichera automatiquement les montants de la TPS (taxe sur les produits et services) et de la TVQ (taxe de vente du Qu\u00e9bec).<\/li>\n<li class=\"translation-block\"><strong>Q: Comment calculer un pourboire ?<\/strong><br>\n                    <br>\n                    R: Apr\u00e8s avoir entr\u00e9 le montant avant taxes, utilisez les boutons de pourcentage de pourboire (10 %, 15 %, 20 %) ou entrez un pourcentage personnalis\u00e9. L'application calculera le montant du pourboire et le montant total de la facture.<\/li>\n<li class=\"translation-block\"><strong>Q\u00a0: Comment partager la facture avec des amis\u00a0?<\/strong><br>\n                    <br>\n                    R\u00a0: Entrez le nombre de personnes qui partagent la facture dans le champ \u00ab\u00a0Nombre de personnes\u00a0\u00bb. L\u2019application calculera le montant que chaque personne doit payer.<\/li>\n<li class=\"translation-block\"><strong>Q : Mes donn\u00e9es sont-elles priv\u00e9es ?<\/strong><br>\n                    <br>\n                    R : Oui ! Toutes les donn\u00e9es sont stock\u00e9es localement sur votre appareil. Nous ne recueillons aucune information personnelle.<\/li>\n<li class=\"translation-block\"><strong>Q\u00a0: Pourquoi l\u2019application est-elle offerte en achat unique\u00a0?<\/strong><br>\n                    <br>\n                    R\u00a0: Nous croyons qu\u2019il est important d\u2019offrir une exp\u00e9rience conviviale et sans publicit\u00e9. Un achat unique nous permet de nous concentrer sur la cr\u00e9ation d\u2019une application de grande qualit\u00e9, sans distractions.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\n    <\/div><\/div>\n    <div class=\"vc_tta-panel\" id=\"troubleshooting\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#troubleshooting\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">D\u00e9pannage<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n        \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Si vous rencontrez des probl\u00e8mes avec l\u2019application, essayez les \u00e9tapes suivantes :<\/p>\n<ul>\n<li>\n                    Assurez-vous d\u2019entrer des valeurs num\u00e9riques valides dans les champs de saisie.\n                <\/li>\n<li>\n                    Red\u00e9marrez l\u2019application.\n                <\/li>\n<li>\n                    V\u00e9rifiez si des mises \u00e0 jour sont disponibles sur l\u2019App Store.\n                <\/li>\n<li class=\"translation-block\">Si le probl\u00e8me persiste, veuillez nous contacter \u00e0 <a href=\"mailto:support@quebectpstvq.com\" target=\"_self\">support@quebectpstvq.com<\/a> avec une description du probl\u00e8me et une capture d\u2019\u00e9cran si applicable.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n    <\/div><\/div>\n    <div class=\"vc_tta-panel\" id=\"how-to-use\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#how-to-use\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Comment utiliser l'application<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n    \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Suivez ces \u00e9tapes pour utiliser notre application :<\/p>\n<ol>\n<li class=\"translation-block\"><strong>Q : 1 - Saisissez le montant<\/strong><br>\n<br>\nR : Dans le premier champ de saisie, entrez le montant avant taxes.<\/li>\n<li class=\"translation-block\"><strong>Q : 2 - Calculez le pourboire ou divisez l\u2019addition<\/strong><br>\n<br>\nR : Pour calculer le pourboire ou diviser l\u2019addition, entrez les informations n\u00e9cessaires au calcul, et c\u2019est tout !<\/li>\n<li class=\"translation-block\"><strong>Q : 3 - Le partage, c\u2019est important<\/strong><br>\n<br>\nR : Partagez le montant avec d\u2019autres personnes !<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\n    <\/div><\/div>\n    <div class=\"vc_tta-panel\" id=\"contact\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#contact\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Contactez-nous<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n        \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Si vous avez besoin d\u2019aide suppl\u00e9mentaire, avez une question ou souhaitez signaler un bug, contactez-nous :<\/p>\n<ul>\n<li class=\"translation-block\">Courriel : <a href=\"mailto:support@quebectpstvq.com\" target=\"_self\">support@quebectpstvq.com<\/a><\/li>\n<\/ul>\n<p>Nous ferons de notre mieux pour r\u00e9pondre \u00e0 votre demande sous 24 \u00e0 48 heures.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n    <\/div><\/div>\n    <div class=\"vc_tta-panel\" id=\"privacy\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#privacy\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Politique de Confidentialit\u00e9<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n        \n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Votre confidentialit\u00e9 est importante pour nous. L\u2019application Qu\u00e9bec TPS TVQ Calculator :<\/p>\n<ul>\n<li>\n                    Stocke toutes les donn\u00e9es localement sur votre appareil.\n                <\/li>\n<li>\n                    Does not collect any personal information.\n                <\/li>\n<li>\n                    Ne collecte aucune information personnelle.\n                <\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n    <\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid bg-image-ps-inherit\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Qu\u00e9bec TPS TVQ Calculator Support Welcome to the support page for the Qu\u00e9bec TPS TVQ Calculator app. We're here to help you get the most out of our app and ensure accurate tax and tip calculations in Quebec. Frequently Asked Questions (FAQ) Here are some common questions about our app: Q: How do I calculate [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-826","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - Quebec TPS TVQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quebectpstvq.com\/fr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Quebec TPS TVQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/quebectpstvq.com\/fr\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Quebec TPS TVQ\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-17T14:29:49+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/quebectpstvq.com\/support\/\",\"url\":\"https:\/\/quebectpstvq.com\/support\/\",\"name\":\"Support - Quebec TPS TVQ\",\"isPartOf\":{\"@id\":\"https:\/\/quebectpstvq.com\/#website\"},\"datePublished\":\"2025-02-17T03:10:00+00:00\",\"dateModified\":\"2025-02-17T14:29:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/quebectpstvq.com\/support\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/quebectpstvq.com\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/quebectpstvq.com\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/quebectpstvq.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/quebectpstvq.com\/#website\",\"url\":\"https:\/\/quebectpstvq.com\/\",\"name\":\"Quebec TPS TVQ\",\"description\":\"GST QST Tax &amp; 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